Privacy Policy & GDPR

The protection of your personal data is a priority for "PETRA CONCEPT - Old School Barber & Hairdresser"
In accordance with the General Data Protection Regulation (GDPR) and applicable local regulations, this policy explains how we collect, use and protect your information.

1. Data controller

The data controller for personal data collected on this website is:

Name / Company name: JORDAN CONCEPT

Business address: Chaussée de Bruxelles 674 • 1410 Waterloo

Company number: BE 0731.716.233

Email contact: petraconcept.be@gmail.com

2. Data collected and purposes

We collect only the data strictly necessary to provide you with our hairdressing and barber services.

Contact form: When you use our form, we collect your surname, first name, email address and telephone number. This data is used exclusively to respond to your enquiry.

Online booking: To book your appointment, we collect your surname, first name, telephone number, email address and the type of service selected. This data is essential for confirming, managing and reminding you of your appointments (via text message or confirmation email).

3. Legal basis for processing

The collection of your data is based on the following legal grounds:

Performance of a contract: Necessary to schedule, fulfil and manage your appointments at the salon.

Your consent: For messages sent via the contact form or if you choose to receive our promotional offers.

Legitimate interest: To ensure the security of our website and the management of our customer base.

4. Data retention period

Your data is not retained for longer than necessary:

Appointment data: Retained for the duration of the business relationship and for up to 6 months after your last appointment for statistical and customer management purposes.

Contact form: Retained for the time it takes to process your enquiry, then deleted or archived if no further business action is taken.

5. Recipients of the data

Your personal data is strictly confidential. It is only accessible to the PETRA CONCEPT - Old School Barber & Hairdresser team and our trusted technical subcontractors, in particular:

Our web host: LWS

Our online booking platform: PETRA CONCEPT - Old School Barber & Hairdresser

Important note: We never sell, rent or share your personal data with third parties for advertising purposes.

6. Your rights

In accordance with the regulations, you have the following rights regarding your data:

Right to access and rectify your data.

Right to erasure (“right to be forgotten”) of your personal data from our records.

Right to restrict or object to the processing of your data.

To exercise these rights, simply contact us by email at the following address: petraconcept.be@gmail.com
We will process your request as soon as possible (within one month).

7. Data security

We implement all necessary technical and organisational measures (such as the use of the secure HTTPS protocol) to protect your data against unauthorised access, alteration or disclosure.